Apparently it's an old problem and I have yet to confirm if SP2 fixes this issue. However, Outlook can lock up your current window after opening an email, as if there is something that should be clicked. You'll hear the "ding" or is it "dong"? sound when you try anything else. The only way to get out of it is to kill Outlook.
This happens after you create a new profile for a user or email account in a Windows XP Pro machine running Office 2007. For some reason it doesn't seem to complete setup. To fix this problem (and a sort of a work around) is to open Word (or Excel etc) and as with most fresh Office setups, the "enter your initials" box comes up. Hit OK. Close Word and open Outlook, the problem should be resolved. I'll update tomorrow after applying SP2 if it still occurs. I may just have been late in applying this SP :-\
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